Refund policy

To initiate a return or exchange, please email support@fittedus.com or contact us here.

Return conditions

Returns and exchanges are accepted for 14 days after delivery. Final sale items and consumable items can not be returned or exchanged.

• The items must be returned in the same condition you received it - unworn, unwashed, with price tags attached and accessories included, if any.
• The item must not be torn, stained or otherwise damaged in any form or else we cannot accept your package. The original invoice must be included in the shipment and returned via mail (UPS, USPS, FedEx, etc.). Packages returned without proof of purchase will not be accepted. When we receive your package, a confirmation email will be sent to you.

When Will I Receive My Refund?

If a return is accepted, you will receive a refund within 1-10 business days once we receive and inspect your shipment. If we deem an item unacceptable, a refund will not be given, or a partial refund will be given. Shipping fees are non-refundable.

What If I Received Damaged Or Incorrect Items?

If you receive damaged, defective, or incorrect items, please contact us before attempting a return.

Disclaimer

Fitted is not responsible for lost or stolen packages. If your package gets lost or stolen during a return or exchange, we cannot issue a refund.